Diese Bedingungen gibt es auch auf Deutsch. Bei Abweichungen gilt die deutsche Fassung.

Terms and conditions of sub-sol GmbH (sol studio)

Version: 18 September 2026. This English version is provided for convenience; the German version is the binding one.

1. Scope, contracting party

(1) These terms apply to all contracts for class participation, class credits (credit for one or more classes), memberships, private sessions and vouchers of sol studio, operated by sub-sol GmbH, Oranienstraße 183, 10999 Berlin, registered at Amtsgericht Charlottenburg HRB 285483 B, represented by its managing directors Benjamin Brenner and Maria Fernandez, email admin@sol-studio.co, phone 030 86305798 (“we”).

(2) Contracts are concluded through the booking platform Eversports (Eversports GmbH, Vienna). Eversports brokers the contract and handles payment; your contracting party for the service is us. The Eversports terms apply in addition to the use of the platform and your Eversports account.

(3) If you attend classes through Urban Sports Club or Wellhub, you have no contract with us; the terms of that provider apply. The studio rules of conduct (section 10) apply to everyone who trains with us.

(4) A consumer is any natural person who concludes the contract for purposes that are predominantly outside their trade, business or profession.

2. Conclusion of the contract

(1) The presentation of our services on the website and on Eversports is not a binding offer. The contract is formed when you complete the booking process on Eversports with the order that obliges you to pay and we accept the booking; acceptance is the booking confirmation you receive by email.

(2) The contract language is German. This English version is for convenience; in case of discrepancies the German version prevails.

3. Services

(1) We offer classes (Pilates and strength training) according to the published schedule. The schedule may change; we reserve the right to change times, class formats and instructors to a reasonable extent. There is no entitlement to a particular instructor.

(2) If a booked class is cancelled, for example because the instructor is ill, we credit the unit (class credits) or it does not count against your monthly allowance (memberships). Further claims exist only under section 11.

(3) Participation requires a booking and check-in before the class starts. Places per class are limited.

(4) We may close the studio for up to 14 days per calendar year in total, for example for maintenance or building work; we announce such closures at least two weeks in advance on the schedule. The membership fee is not reduced for these days, and the validity of class credits is not extended. If we close for longer, we extend running memberships and the validity of class credits by the additional days.

(5) We offer private sessions on request by email only; we agree the date and the price individually. You can cancel an agreed private session free of charge up to 48 hours before it starts. If you cancel between 48 and 24 hours before it starts, we charge 50 per cent of the agreed price; if you cancel later or do not attend, we charge 80 per cent. You are free to show that we suffered no loss or a substantially lower loss; we remain free to show a higher loss.

4. Prices and payment

(1) The prices shown on Eversports at the time of booking apply. All prices include statutory VAT.

(2) Class credits and vouchers are paid at booking. Membership fees are due monthly in advance and are collected via the payment method stored with Eversports.

(3) If you are in arrears, we may suspend participation until the outstanding amount is paid. Statutory consequences of default remain unaffected.

5. Class credits

(1) Class credits are your class balance: one credit entitles you to attend one class. We offer class credits singly (drop-in) and in bundles of 4 and 8 credits.

(2) Class credits are valid from purchase for the following periods: 1 credit 2 months, 4 credits 3 months, 8 credits 6 months. Unused credits expire at the end of the period.

(3) Once per purchase we extend the validity free of charge by one month on request. Write to admin@sol-studio.co before the credits expire.

(4) If you cannot use the credits because of an illness of at least four weeks (with a medical certificate) or pregnancy, we extend the validity by the period concerned. Please email us.

(5) Class credits are personal and cannot be transferred.

6. Memberships

(1) Memberships entitle you to attend the booked number of classes per calendar month (“4 per month”, “8 per month”) or without limit (“sol unlimited”). Unused units of a month expire at the end of that month.

(2) The minimum term is three months for “4 per month” and “8 per month” and twelve months for “sol unlimited”, starting on the contract start date. After the minimum term the membership continues for an indefinite period and can be cancelled at any time with one month’s notice. Cancellation is possible in text form (email to admin@sol-studio.co) or through the cancellation function on Eversports.

(3) The right to terminate for good cause remains unaffected.

(4) Pausing: If an injury prevents you from training for at least one month (with a medical certificate) or you are pregnant, we pause the membership on request free of charge; the term is extended by the length of the pause. There is no other right to pause.

(5) Memberships are personal and not transferable.

(6) Price changes apply only to contracts concluded after the change. For running memberships we announce a price change at least six weeks in advance in text form; you may then cancel the membership as of the date the change takes effect.

7. Booking, cancellation, no-shows

(1) Classes are booked through Eversports. A booking can be cancelled free of charge up to 12 hours before the class starts.

(2) If you cancel later or do not show up, the unit counts as used: it is deducted from your class credit balance, or counted against the monthly allowance of the membership. You are free to show that we suffered no damage or less damage than that.

(3) Please check in at least five minutes before the class starts. After that your place may be given to someone on the waiting list.

8. Vouchers

(1) Value vouchers can be redeemed for all our services. They are valid for three years from the end of the year in which they were bought. Any remaining balance stays available until expiry.

(2) Vouchers are not paid out in cash; the right of withdrawal under section 9 remains unaffected.

9. Right of withdrawal for consumers

Consumers have the statutory right of withdrawal. The following instructions apply.

Instructions on withdrawal

Right of withdrawal. You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract. To exercise the right of withdrawal, you must inform us (sub-sol GmbH, Oranienstraße 183, 10999 Berlin, phone 030 86305798, email admin@sol-studio.co) of your decision to withdraw from this contract by an unequivocal statement (for example a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal. If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

End of the instructions on withdrawal.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To sub-sol GmbH, Oranienstraße 183, 10999 Berlin, admin@sol-studio.co:

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*)
— Ordered on (*) / received on (*)
— Name of consumer(s)
— Address of consumer(s)
— Signature of consumer(s) (only if this form is notified on paper)
— Date

(*) Delete as appropriate.

10. Participation, health, minors, right to exclude

(1) Take part in training only if you are physically able to. If you have or have had a medical condition, are pregnant, or have recently had surgery, seek medical advice before joining. Tell the instructor before the class about any relevant limitation or acute complaint; the instructor treats this as confidential and uses it only to adapt exercises. Follow the instructor’s safety and technique instructions.

(2) Anyone under 18 may take part only with the written consent of a parent or legal guardian. The form is available at the studio and on request.

(3) The rules of conduct displayed at the studio (house rules) apply. Anyone who breaches them or endangers others may be excluded from the class and asked to leave the studio. In case of serious or repeated breaches we may terminate the contract for good cause.

11. Liability

(1) We are liable without limitation for damage arising from injury to life, body or health, and for other damage caused intentionally or by gross negligence.

(2) For other damage caused by slight negligence we are liable only where we breach an obligation that is essential to performing the contract at all and on which you may regularly rely; in that case our liability is limited to the foreseeable damage typical for this kind of contract. Otherwise liability for slight negligence is excluded.

(3) Liability under the German Product Liability Act remains unaffected.

(4) The wardrobe area at the studio is unattended. We are liable for items you bring in accordance with the paragraphs above; please do not leave valuables unattended.

12. Data protection

How we handle personal data is explained in our privacy policy at sol-studio.co/datenschutz.

13. Final provisions

(1) The law of the Federal Republic of Germany applies. For consumers this choice of law applies only insofar as it does not deprive you of the protection of mandatory provisions of the state in which you have your habitual residence.

(2) If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is Berlin.

(3) We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.

sub-sol GmbH, Oranienstraße 183, 10999 Berlin